The home page also allows users to open SOLIDWORKS in safe mode. SOLIDWORKS RX, is downloaded along with SOLIDWORKS and can be found as a separate application is the windows search bar Using SOLIDWORKS RXĪfter starting SOLIDWORKS RX users are taken to an overview of the variety of functions, SOLIDWORKS RX can carry out (stored in tabs), on the home page, these are: SOLIDWORKS RX is an additional troubleshooting software that aims to do the same with SOLIDWORKS, by allowing users to simply and easily create logs, video and send files to technical support, making it an invaluable troubleshooting tool for users. The name “SOLIDWORKS RX” is an analogy to the medical diagnostic process, in which a patient visits a doctor, the doctor checks vitals signs and collects samples then uses this information to diagnose the problem and prescribe medication, or provide instructions to the patient. SOLIDWORKS RX helps you to diagnose and understand how your current hardware and OS environment will impact on the use of SOLIDWORKS, it can also provide recommendations for improvements, as well as help you to capture and communicate technical support issues with a three-step problem capture wizard.
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